Norfolk Center for Cancer Care and Hematology is located in Brockton, MA

Cancer cannot conquer the spirit.

Your Visit to Norfolk Center for Cancer Care

Dr. Dhillon and patient
Dr. Dhillon with patient Kimberly Leblanc. Read the patient's testimonial about her care and treatment at the Norfolk Center.

Daily Clinic Hours

The Center is open from 8:00 a.m. to 5:00 pm., Monday - Friday, and some Saturdays from 9:00 a.m. to 12 noon. Office visits are scheduled Monday - Friday from 8:00 a.m. to 3:15 p.m. Infusions are scheduled from 8:00 a.m. to 5:00 p.m., and injections from 8:00 a.m. to 4:00 p.m.

Making Appointments

Patients can schedule appointments within 24 hours if necessary. For new patients, the primary care physician needs to schedule the first appointment.

What to Bring to Your First Visit

It is important to bring the following items to your first appointment:

  • Medical Records and any written reports provided to you by your physcian.

  • Referring Physician Letter.

  • A List of Current Medications: This includes all prescription medications, over-the-counter medications, vitamins, alternative medications, and supplements.

  • Kim manages the front desk
    Our front desk employee, Kim, is the first person to check-in with upon your arrival at the Center.
  • Radiology Tests: This includes X-rays, CT scans, MRI scans, PET scans, ultrasounds, and current mammography.

  • Insurance ID Card: Before your first visit, please notify your insurance company of your plan to receive care here. They may require a formal referral from your physician, and you may need to get a referral authorization from the insurance company to assure that the cost of your visit is covered under your plan.

  • Questions: Before your visit, write up a list of questions you may have about your illness and the treatment you will receive at Norfolk Center for Cancer Care. In addition, we encourage patients to bring a family member or supporter to help you to ask questions and understand the answers.

Emergency Appointments

Emergencies can be seen immediately during open hours. After hours patients will be directed to the nearest hospital Emergency Room. An answering service is available.

Greeting patients at our on-site lab
The knowledgeable and friendly staff of LabCorp will greet you when you arrive for your testing at our on-site lab.

Patient History and Insurance Forms

Before coming in for your first appointment, review the following documents. To save time during your first visit, you can print them at home, fill them out, then bring the completed forms with you to your appointment.

Patient Information Form

Referral Responsibility Agreement

Release of Medical Records

Copay Responsibility Agreement

Patient Financial Responsibility Form

Receipt of Privacy Notice

Billing and Participating Insurance Plans

Insurances that The Norfolk Center for Cancer Care accepts:

Aetna/US Healthcare
Blue Care Elect
Blue Cross/Blue Shield
Blue Care 65
Fallon Senior Plan
First Seniority (Harvard Pilgrim)
GIC (State Hancock Plan)
Harvard Pilgrim Healthcare

HMO Blue
Medicaid/Mass Health
Neighborhood Health Plan
Secure Horizons (Tufts)
Tufts Health Plan
United Healthcare
United Health Plans/Metra Health
US Healthcare/Aetna

Some insurances require copays at the time of visit and for each treatment. Some require a referral from the PCP (Primary Care Physician) in order to be seen. Patients are responsible for knowing the requirement of their individual insurance policy.

Lab Tests

Lab tech takes a patient's blood sample
In the LabCorp suite, a phlebotomist draws a patient's blood for testing.

Norfolk Cancer Center contracts with LabCorp to offer laboratory testing on-site. For patients, this means relatively no waiting for lab tests. We have a fully equipped hematology laboratory that provides rapid patient results and professional interpretation of peripheral blood. The phlebotomist can draw blood, collect samples, and send specimens out for special testing. The lab offers a wide range of testing that allows for the most accurate and timely results.